Quality of Service (QoS) is a fundamental determinant of success for your offshoring program. Beyond 
 just the quality of output on a trial and levels of resources deployed, our commercial terms are weighed
 against associated service levels and therefore, risk exposure. Depending on your specific needs and
 budget constraints, we are able to offer differentiated service levels.

 Securing data assets, building contingency measures and back-ups of resources at secondary location 
 (Bangalore, Delhi) to ensure service availability, deploying processes that minimize errors and iterations in 
 work and of course levels of automation (specialized software, hardware and Internet bandwidth) are
 some of the measures we take to ensure best-in-class service levels.